At Halemons, we aim to provide exceptional service, and our return and exchange policy reflects our commitment to your satisfaction.

• Exchange request is just a call/message away. Contact our support team via Chat support on website/whatsapp, Instagram DM or Email within 24 hours of receiving your shipment.
• Request for size exchange will be taken within 24 hours of receiving the product.
• We will arrange a reverse pick up for the product and delivery you the exchange product.
• If the requested size is unavailable, offered the option of credit points to buy something else.
• Size exchange is available only once per order.
• In case the size is exchanged twice shipping costs for the product (to & fro) borne by the customer.

 Reasons for Non-Acceptance of Exchange:

• Not accepted if the customer doesn't like the material or color.
• Human involvement in product creation may result in variations; subtle differences must be acknowledged.
• 10-12% color difference depends on the screen resolution; not eligible for exchange.
• No exchange for washed and worn products.
• No Refund, Return & Exchange during sale or for the Sale Store on website.

 Return Policy:

• Return request is just a call/message away. Contact our support team via Chat support on website/whatsapp, Instagram DM or Email within 24 hours of receiving your shipment.
• Returns/Exchange accepted only in case of size issue, damaged or defective items.
• Refund issued as Gift card or credit points usable at halemons.com for 90 days from the issue date.
• An operational cost of Rs. 75/- will be deducted for to and fro shipment.
• Deliver us the product to our warehouse and get your full refund.
• Incase the return was issued due to brand mistake of wrong product/size/damage/extreme late delivery more than 12 days a full refund will be provided to the customer.
• Return Items must be properly folded in original condition, unwashed, unworn, and in original packaging with tags intact.

Cash on Delivery or Prepaid order cancellations accepted within 12 hours. Contact us at +91-9978888218 Contact us at +91-9978888218

• However, for prepaid order cancellation, requested after the product is shipped a shipping charge of 150 rs will be deducted.
• For Cancellation done for the prepaid order which is not been shipped full refund will be provided.

 

• We ship to US, UK, UAE, Australia, Hong Kong, South Africa, Qatar, Oman, Malaysia, Singapore, Mauritius, Afghanistan, and South Africa, Germany, France, and many more…..

• Shipping costs applied automatically based on the selected country.
• Customs duties and taxes charged at delivery based on actual duties by the country.

• Order cancellation accepted within 24 hours.
• International orders not eligible for returns or exchanges.

• About 8-10 days from the time of shipping.