Returns & exchange

At Halemons, we aim to provide exceptional service, and our return and exchange policy reflects our commitment to your satisfaction.

Cancellation Policy:

  • Cancellation is considered if requested within 24 hours of placing the order.
  • However, cancellation won't be entertained if the product has already been shipped.

Return Policy:

  • Return requests can be made by contacting our support team via Email, Facebook Messenger, Instagram DM, or Chat support within 24 hours of receiving your shipment.
  • Returns/Exchange accepted only in case of size issue, damaged or defective items.
  • Refund issued as Gift card or credit points usable at halemons.com for 90 days from the issue date. Rs. 75/- deduction for courier cost.
  • Return Items must be properly folded in original condition, unwashed, unworn, and in original packaging with tags intact.

Exchanges:

  • Exchange can be done within 7 days from the date of delivery.
  • Size exchange is available once per order.
  • Store credit given for the exchanged product, valid for 90 days from the date of credit.
  • Shipping costs for the product (to & fro) borne by the customer.

Cancellation of Order:

  • Prepaid orders not eligible for cancellation.
  • Cash on Delivery order cancellations accepted within 24 hours. Contact us at +91-9978888218 or care@halemons.com.

Credit Points for Unavailable Sizes:

  • Credit points reflected in your account for the desired size exchange not available.
  • Points usable for 90 days on the website.

Size Exchange Request:

  • Request for size exchange within 24 hours of receiving the product.
  • If the requested size is unavailable, offered the option of credit points to buy something else.

Reasons for Non-Acceptance of Exchange:

  • Not accepted if the customer doesn't like the material or color.
  • Human involvement in product creation may result in variations; subtle differences must be acknowledged.
  • 10-12% color difference depends on the screen resolution; not eligible for exchange.
  • No exchange for washed and worn products.
  • No Refund, Return & Exchange for the Sale Store.

 

Address for the Exchange:

Halemons

Shop no: 2032, Avadh Textile Martet 2,

Punagam Saroli Road, Surat-395010

Landmark: Behind bharat cancer hospital

Gujarat, INDIA.

 

INTERNATIONAL SHIPPING AND RETURNS

Shipping to Countries:

  • We ship to US, UK, UAE, Australia, Hong Kong, South Africa, Qatar, Oman, Malaysia, Singapore, Mauritius, Afghanistan, and South Africa, Germany, France, and many more…..

Shipping Costs and Duties:

  • Shipping costs applied automatically based on the selected country.
  • Customs duties and taxes charged at delivery based on actual duties by the country.

International Order Management:

  • Order cancellation accepted within 24 hours.
  • International orders not eligible for returns or exchanges.

Delivery Time for International Orders:

  • About 8-10 days from the time of shipping.

Payment Methods for International Shipping:

  • All international credit cards accepted for international shipping payments.
  • Paypal and Razorpay gateways used.

 

 

Halemons, India's premier kidswear brand, proudly presents SoothTech—a revolutionary garment technology that transforms baby clothing into a haven of comfort, safety, and style. Crafted from 100% natural cotton, SoothTech fabrics guarantee an unrivaled level of softness, hypoallergenic excellence, and breathability, ensuring the utmost comfort for your baby's delicate skin.

GENTLE COTTON

Unparalleled softness for your baby's skin

INTELLIGENT DESIGN

Prioritizing comfort with Easy to wear Designs & gentle elastics

ASSURED SAFETY

Prickle-free, irritation-free wear

MOTHER APPROVED

Celebrated for prolonged comfort.

ELEGANT & COMFY

Classic and unique designs for your little one

100% BABY SAFE

Certified products for your peace of mind

The lightweight, temperature-regulating fabric guarantees your baby stays cozy in various conditions, while antiviral and antibacterial properties provide an extra layer of protection. Halemons, like the Apple of baby fashion, is synonymous with being the most comfortable brand for little ones.

Nature-Friendly Sustainable Manufacturing

SoothTech reflects Halemons' commitment to sustainability, employing eco-friendly materials and manufacturing processes. The brand's dedication to minimizing environmental impact includes: